{% extends "emailbase.html" %} {% block body %}
Dear {{ first_name }},
The file you tried to send to rowsandall.com was not recognized by our email processing system. You may have sent a file in a format that is not supported. Sometimes, rowing apps make file format changes. When that happens, it takes some time for rowsandall.comm to make the necessary changes on our side and support the app again.
The file has been sent to the developer at rowsandall.com for evaluation.
Best Regards, the Rowsandall Team
{% endblock %}