Thank you for shopping at Rowsandall.
Recurring payments are always paid in full for the entire duration of the plan and are automatically renewed at the end of the plan. At any time during the duration of the plan, you can cancel the recurring payment.
If you are not 100% satisfied with your purchase, you can get a refund or exchange the product for another one.
You can return a product for up to 30 days from the date you purchased it. To be eligible for a refund, you need to contact us using the contact information below. To improve our service, we ask you to explain how the product did not meet your expectations. If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
We recommend contacting us for assistance if you experience any issues receiving our products.
Upgrades and downgrades between paid plans are effective immediately, but the billing cycle is not changed. Upgrades are charged a pro-rated amount for the current billing cycle. Downgrades will result in a credit on our accounts, leading to a lower charge at the beginning of the subsequent billing cycle.
With the exception of an approved refund within 30 days of purchase (see above), we do not issue refunds upon cancellation of the plan. If you are eligible for a refund, contact us within 30 days of your purchase.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@rowsandall.com