updated checkout pages & t&c to comply with braintree
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rowers/templates/refunds.html
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36
rowers/templates/refunds.html
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<p>Thank you for shopping at Rowsandall.</p>
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<h3>Digital products</h3>
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<p>Recurring payments are always paid in full for the entire duration of the plan
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and are automatically renewed at the end of the plan. At any time during the duration
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of the plan, you can cancel the recurring payment. We do not issue refunds for payments
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regarding the current plan period.</p>
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<p>We do not issue refunds for digital products once the order is
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confirmed and the product is sent.</p>
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<p>We recommend contacting us for assistance if you experience any issues receiving
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our products.</p>
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<h3>Upgrades and Downgrades</h3>
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Upgrades and downgrades between paid plans are effective immediately, but the billing cycle
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is not changed. Upgrades are charged a pro-rated amount for the current billing cycle. Downgrades
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will result in a credit on our accounts, leading to a lower charge at the beginning of the
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subsequent billing cycle.
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<h3>Contact us</h3>
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<p>If you have any questions about our Returns and Refunds Policy, please contact us:</p>
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<ul>
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<li>
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<p>By email: support@rowsandall.com</p>
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</li>
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</ul>
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