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refund policy updated

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This commit is contained in:
Sander Roosendaal
2019-02-08 11:39:25 +01:00
parent f07e8482dc
commit 10519ca558
8 changed files with 129 additions and 19 deletions
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33
rowers/templates/refunds.html
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@@ -1,5 +1,5 @@
<p>Thank you for shopping at Rowsandall.</p>
<p id="refunds">Thank you for shopping at Rowsandall.</p>
<h3>Digital products</h3>
@@ -9,19 +9,36 @@
of the plan, you can cancel the recurring payment. We do not issue refunds for payments
regarding the current plan period.</p>
<p>We do not issue refunds for digital products once the order is
confirmed and the product is sent.</p>
<p>If you are not 100% satisfied with your purchase, you can get a refund or
exhchange the product for another one.
</p>
<p>You can return a product for up to 30 days from the date you purchased it.
To be eligible for a refund, you need to contact us using the contact information
below. To improve our service, we ask you to explain how the product did not meet
your expectations. If your refund is approved, we will initiate a refund to your
credit card (or original method of payment). You will receive the credit within
a certain amount of days, depending on your card issuer's policies.
</p>
<p>We recommend contacting us for assistance if you experience any issues receiving
our products.</p>
<h3>Upgrades and Downgrades</h3>
<h3>Upgrades and Downgrades, Cancellations</h3>
Upgrades and downgrades between paid plans are effective immediately, but the billing cycle
is not changed. Upgrades are charged a pro-rated amount for the current billing cycle. Downgrades
will result in a credit on our accounts, leading to a lower charge at the beginning of the
subsequent billing cycle.
<p>
Upgrades and downgrades between paid plans are effective immediately, but the billing cycle
is not changed. Upgrades are charged a pro-rated amount for the current billing cycle. Downgrades
will result in a credit on our accounts, leading to a lower charge at the beginning of the
subsequent billing cycle.
</p>
<p>
With the exception of an approved refund within 30 days of purchase (see above), we do not
issue refunds upon cancellation of the plan. If you are eligible for a refund, contact
us within 30 days of your purchase.
</p>
<h3>Contact us</h3>